State Farm® Insurance Agent Josh Shoop

"always nice. she deserves a big raise.$$$$$$"

"Brooke was an amazing help, she was very kind and helpful with my experience getting set up with them!"

"Jess was amazing, she had taken her time to explain everything to me and make sure I understood the policy. She was very patient on waiting when I needed to gather information she was requesting. Her customer service was excellent. She was very patient and very kind and I appreciate everything she done for me and finding me a cheaper insurance rate!"

"State Farm is the best insurance company,there is by far. Agent jessica surface was a great help, very patient and respectful. She took the time to work with me and explaining my policy. She is very professional . I really Appreciate her time and help. Thank you 😊"

"Brooke has been invaluable to us! She's incredibly responsive and thorough. It's refreshing to have someone so competent in your corner, when it's just not the standard in so many ways anymore. I'd give her 6 stars if I could :)"

"They were very helpful. The cut my bill in half and very helpful. They gave me a thorough review of my new coverage and I am happy to join state farm."

"I recently got a policy through State Farm for a rental property and I've worked predominantly with Brooke Gordon and she has been nothing but lovely and helpful through this whole process. When I initially got the policy with them, there were some issues with the coverage because the property needed some updates/repairs, but Brooke always made herself available to answer all my questions and she did her best to help us. She's great and I'm happy with choosing State Farm!"

"Since purchasing a second car to add to my existing car insurance policy, I have been dealing almost exclusively with Brooke Gordon and her superb customer service skills! She has answered all of my questions concerning my new insurance rates on both of my cars and for my two motorcycles. She’s always very pleasant and friendly and is a true pleasure to do business with. 😬"

"My windshield cracked and Brooke Gordon put my mind at ease by making the process smooth. She really does a great job!"

"Brooke was very helpful and got the policy adjusted and payment the right price. Thanks again Brooke."

"Everytime i call, they help with anything you need. Ive had State Farm for a long time, i also had other car insurance and this is the best insurance ive ever had. Thank you State farm."

"Josh and his staff are marvelous in professionalism and responding to assist in all ways!"

"Great service and very nice staff. Willingness to go above and beyond without hesitation. Very pleased with my decision to switch insurance company’s."

"Brooke Gordon has been absolutely outstanding with helping us navigate multiple insurance needs while we try to buy property. She has been a pleasure to work with. She is really easy to communicate with and incredibly efficient at getting things done timely."

"Great people to work with, they explain everything to you and are patient with you!!!"

"After numerous attempts, my issue appears to have been resolved. I will know more once PennDot responds to the latest letter sent from State Farm’s back office. My local State Farm Agent, Josh Shoop, and his office staff have been very cordial and helpful. It’s the State Farm back office, who have been responsible and screwed up the paperwork, that I’m upset with. They owe me an apology, especially after 52 years of business I gave State Farm."

"I recently had a flat tire and needed quick help with a spare/tow. I called State Farm and Brooke immediately helped put my mind at ease! She explained what needed to be done and made the process super easy! She was a pleasure to work with and I would happily reach out to her again in the future if/when needed!"

"I have been with State Farm for over 35 years. The transition from Jim Ferster to Josh Shoop was easy. Yesterday I needed some paperwork and Jess Serfass was extremely helpful. Thanks again State Farm!"

"Hi Brooke, it was a great meeting with you today! You provided my mother and I exceptional customer service! You are a valuable asset to State Farm & Josh Shoop Agency! I will make sure to let my family and all my friends know what a pleasure it was working with you!"

"Great people and service"

"Recently switched to this new State Farm office and had a meeting with Josh on Monday to review my coverage and ensure I was doing everything possible to save money and have the best coverage possible for myself. Josh reviewed all my coverage and asked me about my future he recommended a few things to consider and also reviewed life insurance policies. He was not pushy at all making me feel comfortable at all times. Josh and his staff are very friendly and wonderful to work with. I am really grateful that I decided to switch to his office."

"Brooke made it simple and easy to get everything I needed taken care of, very nice lady!"

"So....My mother had reached out to me and asked me if I could check insurance rates for her. She had received a letter in the mail informing her that her insurance premium would be going up significantly. Even I was surprised by the amount of the increase. I did some investigating and found that people seemed to be happy with State Farm. So I contacted all the local offices and the first office to get back to me was Josh Shoop. There was a pleasant voice on the other end that informed me her name was Brooke and she would be helping me with my mother's insurance quote. I know people ask for google reviews all the time and we give them out of kindness. Not in this case, Brooke was amazing! Both her and Josh were able to save my mother a lump sum of money. I was so impressed with the office that I switched as well. They went over the entire policy with me explaining in detail from a house fire to a nail in the tire. In closing I would just like to say that if anyone is out there thinking they may be paying to much or they are just not getting the attentive customer experience they prefer, I suggest they give Josh Shoop State Farm a call and ask for Brooke! You won't be disappointed."

"Brooke was very professional & is really a asset to State Farm. She really knows her information & saved me on my home & auto policies."

"Brooke was fantastic. She worked with our budget as best as she could and made sure we were getting the discounts we were entitled to."